For 1–50 door landlords
Always-on operations. Escalates only when human judgment matters.
Always-on AI operations for the 1–50 door landlord. Triages the inbox, dispatches vendors, chases rent, reconciles statements — and escalates only when human judgment matters.
Who this is for
The operator who runs the building, not the office.
You carry 1–50 doors on top of a day job — or full-time, with no headcount to spare. The inbox is the operation: tenant messages, vendor scheduling, rent reminders, and the monthly statement that has to reconcile against the ledger. Steadwell takes ownership of that inbox. The high-volume repetitive tier is the agent's; the rest routes to you with the context already written.
Make the case with your own month
Fewer tabs. More doors. The same owner.
This is a planning tool, not a promise. Use your actual workload to see the time Steadwell could return across the three loops that quietly take over a landlord's week.
01 / Your month
Active residential units you manage today.
Messages, calls, and follow-ups across your tenant inboxes.
Requests you triage, schedule, update, or close out.
Reminders, confirmations, and ledger notes you send manually.
$199 / month starting point
Start with SteadwellIllustrative estimate only. The model assumes Steadwell handles 70% of routine tenant conversations, 75% of routine maintenance coordination, 85% of routine rent follow-ups, and 80% of routine statement reconciliation at 2 minutes per door each month. It values returned owner time at $45/hour; compare the result with your own workflow before making a decision.
What runs without you
Four jobs the agent owns end-to-end.
Each one is a continuous loop, not a feature. The owner sees the outcome, not the keystrokes.
Every inbound — email, SMS, web chat, phone — answers on the first touch, 24/7. The owner never opens the inbox at 11pm.
Maintenance work goes to a vetted vendor pool with the right trade, location, and price band matched automatically. Owner approves the quote, never the homework.
Overdue rent gets a calm sequence — first reminder day 5, escalation day 10, ledger note day 14. Concessions or payment plans route to the owner, never to the bot.
Monthly owner statements reconcile against the source-of-truth ledger every close. The owner reads the difference, not the math.
Escalation policy
The agent is opinionated about what it owns.
The bar isn't "can it be automated?" — it's "does regulatory exposure make a human judgment call non-negotiable?" That line defines what runs on its own and what comes to you.
Runs on its own
- Routine maintenance triage and vendor dispatch
- Rent reminder cadence — day 5, 10, 14
- Vendor scheduling, confirmations, no-show follow-ups
- Monthly statement against the ledger
- 24/7 inbox response across email, SMS, chat, phone
Always human-led
- Eviction decisions
- Payment-plan concessions
- Lease break / non-renewal requests
- Fair-housing or ADA-sensitive exceptions
- Invoices over your set approval threshold
You set the thresholds. The agent honors them. You stay visibly in control of every decision that materially shapes the landlord–tenant relationship.
Frequently asked
The honest version.
Five questions worth answering before you ever forward the inbox.
Next step
Forward the inbox. We connect in a week.
Tell us what your operation looks like today. We'll come back with a clear view of where Steadwell can take the repetitive tier off your plate.